LexisNexis Customer Panel

Following is a brief update regarding the LexisNexis Customer Panel meeting held on 20 April 2010. I found it to be a very enjoyable experience and appreciated the opportunity to provide constructive and honest feedback to LexisNexis across a range of areas including: products; services; pricing; and staff. Other panel members spoke about their experiences with Practice Management and Workflow solutions. It was terrific to also have the opportunity to speak with staff who work behind the scenes, such as the finance officers, editors and product developers in addition to the Customer Relationship Managers. I certainly recommend the customer panel forum be undertaken on an annual basis. Leanne Cummings